Offer books to readers everywhere – simply and on your own terms.
Offer books to readers everywhere – simply and on your own terms.
Each time you implement a process or procedure, a technique should be implemented to assure compliance with the process or procedure.
The Structured Operating Technique is the “Pendulum”.
This is a process that is designed, created (written) and implemented, and when followed, should cause a predictable outcome with minimal management intervention.
An Operational Operating Technique requires hands-on management to maintain integrity and effectiveness. Because these Operational Operating Techniques require management interaction, these processes should be the most important processes that you have and should be used in conjunction with a Structured Operating Technique.
A Structured Operating Technique and/or Operational Operating Technique should be considered for every process that you implement.
Understanding these techniques will assist you not only in becoming a better manager of your time but also in making new processes work effectively. We will refer back to these techniques many times as we discuss specific change options in this book.
